Many of our users write to us that theyhave been looking for exactly this kind of app for a long time. At the same time, we also read reviews that say:“Good idea, but …”
And that’s exactly what we want to talk about openly today.
An app for everyday life – not for perfection
Smantry is designed to make everyday life easier: manage groceries, stay on top of things, waste less.
Your feedback shows us that this is already working well for many of you:
- Inputs are quick and straightforward
- The scanner reliably detects most products
- Editing and making changes is easy
- Our support is perceived as fast, friendly, and solution-oriented
We’re really glad to hear that – because that’s exactly what we’re building Smantry for.
Why some things are (still) not perfect
What you often don’t see from the outside: Smantry is developed by a very small team.
Right now we are 5 people, and none of us works full-time on the app. We do this alongside other projects, jobs, and commitments – with a lot of passion, but limited resources.
That doesn’t explain everything, but it provides context:
- Some functions take longer
- Technical issues (e.g. with premium activations) unfortunately happen sometimes
- Not every idea can be implemented right away
Frequently asked questions from your reviews
Why a subscription?
The subscription allows us to cover server costs, ongoing development, updates, and support in the first place. Without continuous revenue, Smantry would not be able to exist in the long term.
“Why isn’t the bug I reported being fixed?”
Sometimes there are several bugs at the same time and we have to prioritize the ones that affect core functions. That can mean that a different bug gets fixed first. We always try to resolve everything quickly – but unfortunately we can only do it step by step.
Why doesn’t Premium sometimes work right away?
Subscriptions are managed through the app stores. In rare cases, synchronization issues can occur. That’s annoying, but not intentional – our support team will always help you with this personally.
Where we want to go
Smantry is meant to get better – not just on paper, but in real everyday life.
This includes:
- more features from the web app
- better stability
- more flexibility with categories
- clearer communication
Your feedback plays a central role in this.
In conclusion
We’re not a corporation.
We’re a small team that believes in a good idea and is putting it into practice step by step.
If Smantry is helping you – even if everything isn’t perfect yet – we really appreciate your trust, your feedback, and of course a fair rating in the App Store 💛
Thank you for being part of this development.
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